Terms of Use

1. Acceptance of these terms

These Terms of Use apply to the KevlerOne platform, also called K1, including the K1 website and K1 mobile applications for iOS and Android. By accessing or using K1, you agree to these terms and the K1 Privacy Policy.

If you use K1 for an employer, contractor, customer or other organisation, you must also follow that organisation's policies and instructions. If you do not agree to these terms, do not use K1.

For an iOS download, these terms supplement Apple's applicable standard end-user licence terms. Mandatory platform terms continue to apply.

2. Authorised access

K1 is not a public account service. Your account must be created or approved by a participating organisation. The organisation controls your role, permissions and access to its information.

• Use only the account assigned to you and provide accurate account information.
• Access only the organisations, developments, lots, clients and records required for your authorised work.
• Do not attempt to bypass permissions, access another person's account or obtain information you are not permitted to view.
• You must be legally able to work for or act for the organisation that provides your access.

3. Account and device security

You are responsible for keeping your password, authenticator codes, passkeys and device secure. Do not share credentials or approve a sign-in that you did not initiate. Use Face ID, fingerprint, device passcode and K1 App Lock where appropriate.

Tell your organisation administrator or K1 Support promptly if a device is lost, an account may have been compromised, or you notice unexpected access. We may require a password reset, revoke a device or passkey, or temporarily restrict access to protect K1 information.

4. Acceptable use

You must use K1 lawfully, professionally and only for authorised business purposes. You must not:

• Upload content that is unlawful, misleading, abusive, discriminatory, infringing, malicious or unrelated to authorised work.
• Photograph, record or locate people or private areas without an appropriate work purpose and any permission required by law or site policy.
• Introduce malware, interfere with K1, overload the service, probe security, scrape data, reverse engineer protected components or defeat technical safeguards.
• Copy, export, publish or disclose confidential, personal, client, commercial or project information without authority.
• Use K1 to make an automated or high-impact decision about a person without appropriate human review and authority.

5. Organisation data and your content

The participating organisation remains responsible for the business records and personal information it places in K1. You retain any rights you or your organisation already hold in content you upload.

You grant K1 and its service providers permission to host, process, copy, resize, transcode, back up and display that content only as reasonably required to provide, secure and support K1. You confirm that you are authorised to add the content and associate it with the selected person, project, property, lot, room or record.

K1 records may form part of construction, contractual, health and safety, warranty, financial, employment or audit evidence. Do not alter or delete a record to conceal relevant information. Audit history may be retained even when a visible record is corrected or removed.

6. Photos, location and device features

Camera, photo-library, microphone, speech-recognition, location, biometric, notification and property-scan features depend on your device, permissions and role. Permissions are optional, but the related feature cannot work without them.

• Check that Site Log and KevlerCare photos are clear, correctly assigned and appropriate for the work record.
• Confirm the correct build, lot, room, floor-plan marker, notes and tags before saving.
• Location readings and measured scans can be affected by the device, surroundings and signal. Verify important measurements or locations independently.
• Do not delete the app, clear app storage or sign out while photos are still queued unless K1 confirms the transfer is complete.

7. Service availability and changes

We work to keep K1 secure and available, but access may be interrupted by maintenance, updates, connectivity, device limitations, third-party services or events outside our reasonable control. Offline or queued features may take time to synchronise when reception returns.

Features, workflows, permissions and supported devices may change as K1 develops. Your organisation may also enable, restrict or remove features for your role. Do not rely on K1 as the only copy of information where your organisation requires a separate statutory, safety or emergency record.

8. Third-party services

K1 uses or connects with platform and cloud services supplied by providers such as Apple, Google, Microsoft and approved business integrations. Their terms may also apply when you use their features. K1 is not responsible for a third-party service outside our reasonable control, but we select and manage service providers as described in the Privacy Policy.

9. Intellectual property

K1 software, design, branding, documentation and platform content are owned by or licensed to the K1 operator. Subject to these terms, you receive a limited, revocable, non-transferable right to use K1 for authorised work. No ownership in K1 software or branding is transferred to you.

10. Suspension and ending access

Your organisation or the K1 operator may suspend or end access when your role ends, access is no longer required, account security is at risk, fees owed under a separate organisation agreement remain unpaid, or these terms or the law may have been breached.

You may stop using K1 at any time and ask your organisation administrator about closing your account. Ending access does not automatically remove business records that must be retained. Privacy and deletion requests are handled under the Privacy Policy.

11. Responsibility and liability

K1 supports business workflows but does not replace professional judgement, site safety procedures, contractual review, engineering, legal, accounting or regulatory advice. Users remain responsible for checking important records, dates, prices, measurements, approvals and instructions before acting on them.

To the maximum extent permitted by law, K1 is provided without guarantees that it will be uninterrupted or error-free, and liability is limited to loss that cannot lawfully be excluded and any liability agreed in a separate written organisation agreement. Nothing in these terms excludes rights or remedies that cannot be excluded under New Zealand law.

12. New Zealand law

These terms are governed by New Zealand law. The New Zealand courts have non-exclusive jurisdiction, subject to any mandatory rights or dispute process that applies to you or your organisation.

13. Changes to these terms

We may update these terms when K1, legal requirements or operating arrangements change. The current version and effective date will remain available at this address. Material changes may also be notified through K1 or your organisation. Continued use after the effective date means the updated terms apply.

14. Contact

For questions about these terms or help using K1, contact K1 Support: